REFUND & RETURNS POLICY
Puritides Bio Labs
All Sales Are Final
Due to the sensitive nature of research materials, all sales are final.
We do not accept returns or exchanges.
Damaged or Incorrect Orders
If you receive:
- Damaged products
- Incorrect products
- Missing products
You must contact us within 48 hours of delivery.
Please include:
- Order number
- Description of issue
- Photographs
Our support team will review and determine eligibility for replacement.
Non-Eligible Claims
We do not provide refunds or replacements for:
- Improper storage
- Mishandling
- Change of mind
- Ordering mistakes
- Unauthorized use